To place your travel enquiry, kindly fill out the â€œbooking formâ€ available on our website. Our normal response time is within 24hrs & maximum of 48hrs.
Booking a Travel Program
Please be clear on the above as we have given 02 options to choose on all our listed kerala tour packages –
Any additional information or clarification needed on any of our tour packages listed on our website, simply fill out the Enquiry Form at the bottom of each package. We shall respond to the same within the time specified above.
Once you go through our tour package details and if you would like to book it, kindly click on Book. Upon receipt of the booking request from your end, we shall advise the availability of rooms for the dates specified. Always check your flight/train availability before submitting a booking form. Any extra services required to be stated on the space provided and we shall work out the rates accordingly.
Payment of Tour Package
Once we revert with the availability of package, you need to make 50% of the total booking amount to be paid in advance, if the booking period is prior to 30 days of your arrival. Payment can be made vide the below options â€“
d) Credit Card
Upon clearing the payment, we shall acknowledge the receipt by an email. Confirmation would be given upon receipt of said payment.
The balance payment of 50% to be made 72hrs prior to arrival date.
Travel confirmation vouchers would be provided as next step upon receipt of aforesaid balance payment, a copy of the same to be carried while travel for hotelâ€™s purpose.
Travel confirmation vouchers would be valid only if the full payment is made towards your tour package.
If the booking period is within a month, 75% payment to be made in advance & balance within 72hrs of your travel date.
We always suggest having travel insurance before you undertake the travel.
Cancellation & Refunds
Kindly intimate us in writing at least 14 days prior to the date of travel, if you want to cancel your trip. 75% of the amount paid would be refunded vide any of the below option:
If you wish to cancel the tour package, we will need to inform us at least 3 weeks prior to the scheduled day of travel. During peak season, we should be kept informed at least 05 weeks prior. If 100% of the amount is paid 70% of the amount will be reimbursed vide any of the above option.
Refund transaction may take up to 30 working days.
At no cost, refund of full amount is not possible due to certain operational hidden costs incurred by Honeymoon Tours Kerala as some of the hotels confirm the booking upon receiving a token advance from us besides our voucher.
Complaints & Concerns
Kindly write to us if you have any concerns regarding our service. You can contact us 24×7 while your travel and we would try to resolve those issues immediately. Any further complaints after wards should be intimated to us in writing within 48hrs after your trip is completed.